Shipping Policy
All WanderWest orders are shipped from British Colombia, Canada.
We aim to process and ship orders within 5-10 business days after payment is received. If an item is temporarily out of stock or additional processing time is required, we will contact you with an estimated shipping date.
Shipping & Service Fees
A Shipping & Service Fee applies to each order. The applicable fee will be clearly displayed at checkout before you complete your purchase.
Canada
Orders within Canada are shipped using UPS or other appropriate carriers, depending on the destination and service availability.
Delivery typically takes approximately 2–8 business days after the order has been shipped. Delivery times may vary depending on the destination and shipping service.
United States
Orders shipped to the United States are sent via express courier services such as UPS, FedEx, or DHL, depending on the destination and available service.
Available shipping options and shipping costs are displayed at checkout.
Applicable customs duties and shipping charges are prepaid by us. No additional duties, taxes, or customs clearance fees will be due upon delivery.
Delivery times vary depending on the destination and shipping service.
Other International Destinations
Online orders are currently available only for shipping to Canada and the United States.
For orders shipped to other countries, please contact us at wanderwestoutdoors@gmail.com for a personalized shipping quote.
International shipping costs and any applicable customs duties, import taxes, VAT/GST, and customs clearance fees will be assessed based on the destination country and shipping requirements. We will review the estimated costs with you before confirming your order.
Tracking
Once your order has been shipped, we will provide a tracking number when tracking is available. You can use the tracking information to monitor the progress of your shipment.
Delivery Delays
All delivery times are estimates and are not guaranteed. Delivery may be affected by weather, carrier delays, customs processing, holidays, remote locations, or other circumstances beyond our control.
If you have any questions about shipping or your order, please contact us at wanderwestoutdoors@gmail.com.